- Vessel On-Time Performance
- Intermodal Transit On-Time Performance
- Rail to Vessel Connections
- In-Terminal Truck Turn Time
Vessel On-Time Performance Ratio
Methodology: We understand you expect your shipment to arrive when promised. MOL is one of the only ocean carriers to publicly disclose our on-time arrival performance. Since November 2010, we’ve been disclosing the performance of our East-West Trades on a quarterly basis. This includes the following trade lanes: Asia-U.S. West Coast, Asia-U.S. East Coast, Transatlantic, and Asia-Europe. In May 2012, we have began disclosing the performance of our North-South and Intra Asia trades as well. We disclose the performance of ships under MOL’s operation as well as for all vessels in which MOL takes slots. When a vessel arrives in the first port of destination area for both directions, within 24 hours of scheduled time of arrival, the voyage is regarded as on time. Results are weight-averaged based on MOL's space allocation of each service.
Reach 100% on-time arrival performance.
Please visit MOL’s On Time Performance website to view our historical results.
MOL 3Q 2014 Results:
East-West Trades: Overal U.S. West Coast on-time performance decreased due to congestion at Vancouver. However, MOL vessels' on-time performance remains high since MOL operating services do not call Vancouver. U.S. East Coast on-time performance has yet to improve due to the ongoing terminal congestion at Singapore. Transatlantic on-time performance improved due to easing of terminal congestion at New York. Asia-Europe on-time performance decreased due to worsening of terminal congestion at Rotterdam, Hamburg and Southampton. Asia-Mediterranean on-time performance was yet to be improved due to prolonged congestion at Singapore.
North-South Trades: Port congestion at Busan and Singapore and inclement weather conditions (dense fog) at Shanghai negatively affected CSW on-time performance in Q3 2014. MOL vessels' CWL on-time performance improved to 88% in Q3 2014, from 67% in 2Q 2014, although severe port congestion at Shanghai, Ningbo and Hong Kong continued to cause delays.
Intra Asia Trades: In Q3 2014, CHS and HS3 on-time performance decreased due to berth congestion at Hong Kong and Singapore. In consideration of prolonged congestion, MOL implemented HS3 Port Kelang single call to improve on-time performance with effect from October 2014.
CBE on-time performance remained low due to prolonged berth congestion and low terminal productivity at Manila. In consideration of the prolonged congestion and decreased on-time performance, MOL implemented Laem Chabang single call Q2 2014. MOL also deployed an extra vessel for schedule recovery measures for one cycle in July 2014 and have since added an additional ship from September 2014 to the service to ensure all necessary actions were being taken to improve our on-time performance.
CBW on-time performance was severely impacted by worsening berth congestion and low terminal productivity at Manila. In consideration of the prolonged congestion and decreased on-time performance, MOL deployed an extra vessel for schedule recovery measures in September 2014 and have since maintained the additional ship in the service to ensure all necessary actions were being taken to improve on-time performance.
In regard to Manila calling services, MOL is considering further counter-measures to improve on-time performance.
MOL 2Q 2014 Results:
East-West Trades: U.S. West Coast on-time performance continuously achieved high punctuality in Q2 2014. U.S. East Coast and Transatlantic on-time performance have yet to improve primarily due to the ongoing terminal congestion at New York. Asia Europe performance decreased, mainly due to the terminal congestion at Rotterdam and Hamburg. The Asia Mediterranean service on-time performance decreased due to the ongoing terminal congestion at Shanghai.
North-South Trades: Congestion at Asian ports and inclement weather in Central China negatively affected the on-time performance in both CSW and CWL in Q2 2014. Additionally, April's earthquake in Chile affected the terminal operations and resulted in port congestion throughout Q2 2014, which affected the CWL's on-time performance.
Intra Asia Trades: In Q2 2014, CHS and HS3 on-time performance decreased due to berth congestion at Hong Kong and Singapore. CBE on-time performance was severely impacted by worsening berth congestion and low terminal productivity at Manila. In view of risks brought by prolonged congestion and low terminal productivity at Manila, MOL implemented a Laem Chabang single call and is studying further contingency plans to improve our CBE performance. CBW on-time performance has been relatively maintained despite serious berth congestion at Manila by the maximum speed-up.
MOL 1Q 2014 Results:
East-West Trades: In Q1 2014, MOL vessels maintained high on-time performance in Asia-USWC services. However, the overall on-time performance deteriorated to 79%, compared to 83% in the last quarter, and was mainly attributed to port congestion at Shanghai. MOL vessels on-time performance was significantly affected by port congestion at Shanghai and New York due to inclement weather in Asia-USEC services. The overall on-time performance also deteriorated due to port congestion at Shanghai.
Continuous inclement conditions in the Atlantic Ocean played a major role in the reduced on-time performance in the Transatlantic service.
In the Asia-Europe services, on-time performance improved, compared to the last quarter, due to recovery from port congestion at European ports.
In the Asia-Mediterranean services, MOL vessels' on-time performance decreased due to port congestion at Jeddah.
North-South Trades: CSW on-time performance achieved 100% in Q1 2014. CWL on-time performance decreased due to port congestion at Central and South Chinese ports. However, MOL vessels improved on-time performance to 84%, compared to 67% in the last quarter, which was affected by port closure at Shanghai and congestion at Asian and Mexican ports. Only 1 MOL vessel delayed due to labor strikes and port congestion in Chile.
Intra Asia Trades: In Q1 2014, CHS achieved high on-time performance and MOL experienced only one voyage delay due to port congestion at Japan and Singapore. HS3 on-time performance improved to 88%, compared to 85% in the last quarter, which was affected by typhoons. CBE on-time performance deteriorated due to one vessel's continuous delay caused by port congestion at Manila. CBW on-time performance did not improve due to port congestion at Manila, in addition to inclement weather at sea.
MOL 4Q 2013 Results:
East-West Trades: In Q4 2013, MOL vessels maintained 100% on-time performance in Asia-USWC. The overall performance decreased to 83%, compared to 88% in Q3 2013 due to port congestion at Busan and Shanghai.
Asia-USEC services' performance was slightly worsened to 62% in Q4 2013 due to port congestion at Busan, Shanghai, and Colombi, while MOL vessels significantly improved their on-time performance from 65% in Q3 to 92% in Q4 2013 due to less impact.
The adverse weather condition at USEC ports and in the Atlantic Ocean impacted the on-time performance of MOL operated vessels in Trans-Atlantic services.
Asia-Europe schedule integrity was effected by port congestion in Europe while Mediterranean services significantly improved, noting that MOL vessels achieved 100% on-time performance in Q4 2013.
North-South Trades: CSW improved low on-time performance from Q3 2013. However, we were able to achieve 100% on time performance due to dense fog at Shanghai as well as congestion at ECSA ports in December 2013.
CWL performance deteriorated due to port closures also casued by dense fog at Shanghai and congestion at Asian and Mexican ports, in addition to adverse weather in the Pacific Ocean.
Intra Asia Trades: CHS performance achieved 100% on-time.
HS3 performance improved in Q4 2013, while there were still some delays due to Typhoon "WIPHA" at Japan coastal ports in mid-October and Typhoon "KROSA" at Cai Mep at the beginning of November.
CBE performance deteriorated due to decreased productivity throughout Q4 2013 at Manila in addition to encountering Typhoon "Francisco" at the end of October.
CBW performance deteriorated due to reduced port productivity during 4Q 2013 at Manila, including delays caused by Typhoon "HAIYAN" at the beginning of November.
MOL 3Q 2013 Results:
East-West Trades: In Q3 2013, the overall on-time performance of Asia-USWC services was hindered by typhoons in Asia during August and September, while MOL vessels achieved an on-time performance of 100%.
Although the terminal congestion in Algeciras slightly improved, Asia-USEC services' performance maintained a similar level as Q2 2013. Port congestion in New York and Singapore was the major factor attributing to the lack of improvement for Asia-USEC on-time performance.
The congestion in New York also affected the on-time performance of Transatlantic services, resulting in lower on-time performance compared with Q2 2013.
Asia-Europe/Mediterranean schedule integrity was interrupted by typhoons in Asia and post-typhoon port congestion in Chinese ports.
North-South Trades: Adverse weather conditions in South Africa and port congestion at Paranagua and Montevideo greatly affected the CSW service punctuality and its on-time performance in Q3 2013.
The overall situation of the CWL remained steady at 96%. One partner's operated vesel was affected by a typhoon in Central China, which had a significiant impact on the punctuality of CWL West Bound leg in Q3 2013, while MOL maintained an on-time performance of 100% on both the West and East Bound legs.
Intra Asia Trades: CHS service was on-time except one vessel's accumulated delay caused by haze at Singapore and berth congestion at Hong Kong.
HS3 performance was not improved due to the impact of the yard congestion at Jakarta.
CBE performance deteriorated due to the negative impact by typhoons as well as port closure during the Full Moon festival holiday at Busan.
CBW service was on-time except one vessel's delay to phase-in at Laem Chabang.
MOL 2Q 2013 Results:
East-West Trades: In Q2 2013, the weather in the Pacific Ocean was stable, allowing the on time performance of Asia-USWC services to resume to over 90%. An even higher level of performance was expected, but was not achieved due to the impact on vessels by a labor strike in Hong Kong.
Asia-USEC services performance maintained a similar level as was achieved in Q1 2013, while the major factor contributing to the low on time performance was terminal congestion in Algeciras.
Due to adverse weather conditions at Rotterdam, the Transatlantic on time performance for all vessels improved only slightly. MOL's vessels were less affected and reached 89% punctuality.
Asia-EUR/MED services were significantly affected by the strike in Hong Kong while MED services also suffered from congestion in Ashdod, which further delayed their Eastbound schedule.
North-South Trades: Adverse weather condition in South Africa affected the CSW vessel punctuality and its performance in Q2 2013. The CSW's on time performance was also worse than last quarter due to a labor strike at Hong Kong. The overall situation of the CWL held steady at 96%. One MOL operated vessel was affected by dense fog in Central China which had a significant impact on the punctuality of the CWL Westbound leg in Q2 2013, while MOL maintained an on time performance of 100% on the Eastbound leg.
Intra Asia Trades: CHS and HS3 suffered delays due to serious port congestion and low terminal productivity due to a labor strike at Hong Kong. Meanwhile, CBE and CBW maintained 100% punctuality in Q2 2013.
MOL 1Q 2013 Results:
East-West Trades: The Asia-USWC service performance recovered from 4Q 2012 but still experienced delays due to the unstable weather in the Pacific ocean.
Asia-USEC services still suffered delays due to continuous weahter interruptions in both the Pacific ocean and the Atlantic ocean. In addition, port congestions in Shanghai, Busan, and Balboa impacted vessel schedules in March 2013.
Likewise, Transatlantic services still suffered heavy delays because of poor weather in the Atlantic ocean.
Strikes in Le Havre and Ashdod, port congestion and closures in Shanghai and Ningbo, and port congestion in Hong Kong and Jeddah severely impacted the schedule integrity of Asia to Europe/Mediterranean vessels which caused heavy delays to EUR/MED services.
North-South Trades: CSW performed 100% punctuality on the South Bound schedule. However, more vessels were impacted by seasonal wind bound at South Africa on the CSW North Bound and this harmed overall punctuality in the first quarter of 2013.
The CWL overall performance improved. One MOL vessel was affected by the Tokyo pilot suspension due to strong winds and this impacted the punctuality of the CWL West Bound schedule. But, MOL mainted 100% punctuality on the East Bound.
Intra Asia Trades: CBE suffered accumulated delays due to New Year port closures in January. Meanwhile, CHS, HS3, and CBW maintained 100% punctuality.
MOL 4Q 2012 Results:
East-West Trades: While attempting to maintain last quarter's performance level for overall and East Coast service, several weather interruptions on the U.S. East Coast (New York City, Hurricane Sandy) resulted in reduced improvements in service and significant delays. Berth congestion in Panama has also had some impact on East Coast services.
All Asia-U.S. West Coast services experienced heavy delays due to labor issues (port strike) on the U.S. West Coast as well as inclement weather while departing Asia and holiday productivity slowed down in the U.S.
All Transatlantic services were severely delayed due to inclement weather on the U.S. East Coast (New York City, Hurricane Sandy) as well as reduced labor output during the year-end holidays.
Severe weather at some Asian ports (Shanghai and Ningbo typhoons) affected the on-time departure of Asia-Europe/Mediterranean vessels under MOL operation, resulting in heavy delays and congestion upon arrival at European ports.
North-South Trades: CSW performed 100% punctuality on the South Bound schedule. Seasonally wind bound at South Africa affected CSW North Bound and overall punctuality. Heavy weather on the route from Mexico to Asia and Tokyo port congestion during New Year holiday affected CWL West Bound schedule, but we have maintained 100% punctuality in regards to ships under MOL operation.
Intra Asia Trades: CBE was affected by engine trouble of the vessel and typhoon in October. Meanwhile, CHS, HS3, and CBW maintained 100% punctuality for the 4th quarter of 2012.
MOL 3Q 2012 Results:
East-West Trades: While attempting to maintain last quarter's performance level for overall West Coast and East Coast service, several weather interruptions during the Pacific typhoon season resulted in reduced improvements in service. Berth congestion in Panama has also had some impact on East Coast services. Berth congestion also impacted Trans-Atlantic service. Asia-Europe services were negatively affected by inclement weather in Asia and port congestion in Europe. Terminal congestion at Mediterranean ports has continued to adversely affect on-time performance of MOL operated vessels since 1Q 2012.
North-South Trades: Berth congestion at South African ports was back to normal, but seasonal windbound at South Africa affected the CSW North Bound schedule punctuality.
Intra Asia Trades: HS3 and CBW were affected by three typhoons and subsequent port congestion in September, while CHS and CBE maintained good performance for the past quarter.
MOL 2Q 2012 Results:
East-West Trades: Good weather conditions and a reduction in port congestion resulted in the improvement of West Coast service on-time performance. Minor delays were attributed to rough seas. MOL operated vessels were mostly on-time, but overall East Coast performance was severely affected by the ongoing port congestion issues in Panama. MOL operated vessels achieved 100% on-time performance in the Transatlantic trade, while overall performance significantly improved as a result of the resolution of labor and congestion issues. Although Asia-Europe/Med schedules were impacted by European port congestion issues, the delays occurred within the first cycle of the new pro-forma schedules and improvements are expected after schedule review.
North-South Trades: Berth congestion at South African ports affected Asia-ECSA South and North Bound punctuality. The delay of towage service in Buenos Aires and seasonal windbound from South Africa to Asia deteriorated the overall CSW's performance.
Intra Asia Trades: HS3 was affected by a typhoon in June, but the overall performance of Intra Asia services was good for the second quarter of 2012. MOL will continue to serve our customers with high quality service.
MOL 1Q 2012 Results:
East-West Trades: The performance of Asia-U.S. East Coast/U.S. West Coast service was affected by Asian port congestion. However, MOL ships for the Asia-U.S. East Coast service managed to overcome this situation. Asia-U.S. West Coast service was affected by rough seas in the Pacific. The port operation interrupted by winter weather in Europe also harmed the performance of Asia-Europe and Transatlantic services. In particular, Transatlantic service was heavily impacted by the Antwerp port strike. Port congestion in the Mediterranean severely affected the Asia-Mediterranean performance. Though MOL ships were able to manage this tough situation, the overall performance was still severely hit.
North-South Trades: The performance of Asia-South Africa-East Coast South America (CSW) service was 100% on the soutbound leg. However, on northbound back to Asia, delays in towage service in Buenos Aires and bad weather in Cape Town affected the result of the CSW performance.
Intra Asia Trades: The performance of Intra Asia services was good for the first quarter of 2012. MOL will continue to serve our customers with high quality service.